Media

Read her, watch her, listen to her.

Articles, interviews, conference talks and podcast episodes featuring Maaike, in English and French.

Featured talks

Keynote: IA Experience, UX-MEET 2024 (UX-REPUBLIC, in French). UX maturity in the generative-AI era.

Why Have We Forgotten Some of the Basics? (VUX World Live · 2023): why user research still decides whether conversational AI succeeds.

Putting the You in Voice UX (VOICE Global 2020 · from Maaike's archive): the talk behind her award-winning Inside VOICE episode, with empathy and the user at the centre of voice design.

Articles & press

How to Run a Voice Design Sprint: A Guide for DesignersBy Maaike · CareerFoundry · 2021 · EN
Alexa Champions - Maaike CoppensOfficial profile · Amazon Alexa Developer · EN
Amazon Announces 10 New Alexa ChampionsAmazon Alexa Blog · 2021 · EN
Les voix du Design ConversationnelLe Laptop · 2023 · FR
Le Design Conversationnel de Maaike CoppensBook review · Blog MBA DMB · 2022 · FR
Top 5 Questions 7-Year-Olds Ask AlexaBy Maaike, as Maaike Dufour · Medium · 2018 · EN
L'UX Design est mort…By Maaike, as Maaike Dufour · Medium · 2018 · FR

Talks & video

Alexa & Friends with Maaike CoppensAlexa Developers · YouTube · 2021 · EN
The Voice Design SprintVUX World · YouTube · 2020 · EN
Voice Design Sprint ProcessThe Space Race · YouTube · 2020 · EN
UX-MEET : IA Experience 2024 - KeynoteUX-REPUBLIC · YouTube · 2024 · FR
Empathy and Inclusion in VoiceDigital Assistant Academy · YouTube · EN
#VoiceLunch: Language and Linguistics#VoiceLunch · YouTube · EN
Qu'est-ce que le Voice x Design Sprint ?Design + · YouTube · 2024 · FR
What is Responsible Design?Panel with Vixen Labs · YouTube · 2023 · EN
This Week In Voice S8E3 (ft. OpenDialog)This Week In Voice TV · YouTube · 2023 · EN
Voice/AI and Health Insurance - Special Healthcare Series, Ep. 4Panel · This Week In Voice TV · YouTube · 2020 · EN
Taking Turns - Ep. 008Beyond Virtual · YouTube · 2020 · EN
How to Internationalise your Conversation DesignAs Maaike Dufour · labworks.io meetup · YouTube · 2018 · EN

Podcasts

Conversation Design Themes in 2022Voicebot Podcast ep. 284 · 2022 · EN
Conversation Design in the ChatGPT EraVoicebot Podcast ep. 338 · 2023 · EN
Why Have We Forgotten Some of the Basics?VUX World · 2023 · EN
Empathy and Inclusion in Voice DesignThe Future is Spoken · 2021 · EN
Putting the “YOU” in UX DesignInside VOICE · 2019 · EN
Open DialoguesCo-host, with Ronald Ashri · 2021–2022 · EN
Dallas Design Sprints Podcast - Ep. 60Dallas Design Sprints · 2019 · EN
How to Translate your Alexa Skill or Google Assistant ActionAs Maaike Dufour · VUX World · 2018 · EN

Book Maaike for yours

Read her, watch her, listen to her.

★Featured talks

✎Articles & press

▶Talks & video

🎙Podcasts

Featured talks

Articles & press

Talks & video

Podcasts